225% up to $12250
280% up to $14000
From 1 October 2010, it became mandatory for certain people involved in Queensland s gaming industry to have a current RSG course certificate. The RSG certificate can only be issued by an Office of Liquor and Gaming Regulation (OLGR) approved trainer upon successful completion of the RSG course. The Club Training Australia Responsible Service of Gambling (RSG) is a Queensland OLGR approved course.
All people who carry out gaming duties or gaming tasks within a licensed club or licensed hotel must complete the approved RSG course, including:
An eligible licensee is an individual licensee who is ordinarily present on the licensed premises when the premises is open for the conduct of gaming.
Gaming duties may only be performed by licensed gaming staff. You are performing a gaming duty if you:
Gaming tasks may be performed by licensed and non-licensed gaming staff. You are performing a gaming task if you:
To obtain the approved RSG course certificate you must complete your training with an OLGR approved trainer. Not all training providers have been approved by OLGR to deliver the approved RSG course. Only OLGR certificates issued by approved RSG trainers will be accepted. All trainers at Club Training Australia are OLGR approved trainers to deliver RSG.
From 1 October 2010, all new gaming employees have three months from the date of starting employment to obtain their approved RSG course certificate.
You have until 1 July 2011 to obtain the approved RSG certificate, provided you were employed or engaged immediately before 1 October 2010 as any of the following:
The course takes approximately four (4) hours.
Some OLGR approved trainers offer the approved RSG course online. The online option allows for the course to be completed at your own pace. Club Training Australia is approved by the OLGR to deliver RSG online.
The RSG course certificate will expire three years from the date of issue. You must renew your RSG training prior to this time.
Queensland provides recognition of prior learning for persons who have already completed the national RSG course. This applies to people who have been issued with a statement of attainment in the national competency SITHGAM006A Provide responsible gambling services in any state or territory.
Such people are eligible to complete the approved RSG bridging module. This will provide the person with an OLGR approved RSG certificate upon successful completion of the course. The Club Training Australia RSG briding course is $35.
All licensees are required to keep a register containing information about current RSG certificates held by people carrying out gaming duties or gaming tasks on the licensed premises. The register must be made available for inspection by an inspector at the premises.
Check out the Queensland Department of Justice and Attorney-General Office of Liquor and Gaming Regulation Factsheet: Mandatory responsible service of gambling training.
Click through to our online store and begin your Responsible Service of Gambling (RSG) training immediately. Enrolment in our 100% online course takes under three (3) minutes and you are granted instant access to our Learning Management System (LMS). Complete your training course in approximatley three (3) hours and print your own certificate. Train today, work tonight.
SITHGAM001 Provide Responsible Gambling Services
This course provides a nationally recognised SITHGAM001 Provide Responsible Gambling Services Statement of Attainment and to provide responsible gambling services, and information to customers who require assistance with their problem gambling.
Earn your digital badge today, now available with all Accredited courses. Delivered straight to your email upon successful completion, supercharge your profile and job applications, share via Facebook, LinkedIn, Twitter and email.
The RSG Online is the required training course for QLD, WA and NT hospitality workers who need to provide the responsible service of gambling. This course provides a nationally recognised SITHGAM001 Provide Responsible Gambling Services Statement of Attainment and you will learn to provide responsible gambling services and information to customers who require assistance with their problem gambling.
*Same day certificate if you have uploaded your assessment/s by 4pm Queensland time on a business day (Monday Friday) and they are marked as competent by one of our trainers and assessors, and you have also provided a verified USI number , you will be issued with your nationally recognised Statement of Attainment via email on the same day.If your assessment is marked competent outside of business hours, you will receive your Statement of Attainment by close of business the NEXT business day.This online SITHGAM001 Provide Responsible Gambling Services (RSG) course covers the skill and knowledge requirements common to all States and Territories for RSG. Some legislative requirements and knowledge will differ across borders, however you will learn to;
Bundle and Save
To begin our RSG Online course, you will need the following:
All students undertaking accredited training in Australia require a USI number. Your personal information entered for your USI must exactly match the details in your training account with us. Click here to create your USI.
We will need your full name, street address, mailing address (if applicable), date of birth and phone number to create an account in our system for you.
We need an active email address to set up your account, and send you updates on your training status.
Your Statements of Attainment, certificates of completion are provided in a printable PDF format.
Our FAQs below may help you, if you cant find the answers you are looking for, feel freeto contact our fully qualified support staff via LiveChat.
You must complete your RSG online training
When your assessment has been marked as competent by one of our assessors, and you have successfully completed your RSG online training, you will be issued with your nationally recognised Statement of Attainment via email.
There s no expiry date for the National RSG (valid in QLD, WA and NT). The nationally accredited online training offered by CTA Training Specialists is approved and recognised and will not expire.
Both of these names and abbreviations are often used to refer to the one unit of competency. Responsible service of gambling (RSG) and Responsible Conduct of Gambling (RCG) is a Nationally Accredited Unit of Competency: SITHGAM001 Provide responsible gambling services.
To legally be able to work in any gaming and gambling outlet across the nation you must have a valid RSG, which means completing the RSG online training. Individuals who carry out gaming duties or gaming tasks within a licensed club or hotel must complete RSG training within three months of starting employment.
If you feel you may have difficulties understanding the learning materials, simply send an email to firstname.lastname@example.org or contact us via LiveChat on our
CTA Training Specialists is not an approved CRICOS provider. International Student on a subclass 500 study visa will need to apply to a CRICOS approved provider, International Students on a visa other than a subclass 500 visa, you are eligible to complete one of our courses.
Please contact us for more information.
Get in touch
In line with the Australian Government Department of Education Training course packages, it is now a requirement to upload a written response as part of the RSG course assessment. One of our qualified trainer and assessors is required to assess that a student can demonstrate their understanding of implementing responsible gambling practices and being able to provide information and assistance to customers about problem gambling.A video also has to be uploaded as part of the RGS/RSG course assessment. Therefore, to be competent in SITHGAM001 Provide Responsible Gambling Services one of our qualified trainer and assessors is required to also assess your oral communication skills (using non-confrontational language).Your video MUST demonstrate how to:
Please note: You only need to upload ONE video but it must address the 2 specified scenarios above.To ensure you meet the requirements to achieve 100%, you must ensure you cover the following points in your video assessment. You need to complete ONE (1) Video Assessment demonstrating how to implement responsible gambling practices and provide information and assistance to customers about problem gambling:
Ensure we can see your face in the video and that we can hear you speak clearly in the video. Your video must be done in the first person, as if you are a gaming team member and you must be visible in the video at all times.We recommend keeping the video length under or up to 40 seconds addressing both scenarios listed above.Please note, it is NOT a requirement for you to film at a venue or a hospitality simulated environment or be accompanied by another person. You are welcome to film alone, in a quiet place, in your own time.You can use any filming devices to shoot your video, however, we recommend using iPhones or Android mobile devices.Please note, the student portal accepts most video files, ensure you record in the lowest resolution possible to maintain a small file sizePlease note: You only need to upload one video but it must address the above points.The course includes video, readings, interactive activities and case studies to assist in your learning experience across the following 2 elements:
Implement responsible gambling practices
Provide information and assistance to customers about problem gambling
Download the SITHGAM001 Provide Responsible Gambling Services Course qualification information for the full course details.
This course can also be delivered face-to-face, minimum 5 persons, day rate may vary.Please contact our team at CTA Training Specialists to further discuss this option.CTA Training Specialists is responsible for ensuring compliance and conducts regular reviews on all of its training programs. CTA Training Specialists will ensure that through the implementation of the Australian Qualifications Framework Issuance Policy that students will be issued the certification documentation to which they are entitled to.
In Australia each state has its own legislation governing gaming. This online course meets the requirements of the National Training Package.This SITHGAM001 Provide Responsible Gambling Services course meets the requirements of the Australian Quality Training Framework and is recognised by the following State Government Liquor Licensing Authorities:
After successful completion of this course we provide you with a nationally recognised SITHGAM001 Provide Responsible Gambling Services. The Australian Training Framework (ATF) is the national set of standards which assures nationally consistent, high-quality training and assessment services for the clients of Australia s vocational education and training system.
Are there any pre requisites for this course?
Recognised Prior Learning (RPL)
All students are supplied with the following information during the course to help build a greater understanding and increase knowledge in preparation for the assessments.
We use the following assessment tools to determine a students competence.
This unit of competency should be obtained by all staff who are involved in the provision of gambling facilities at a licensed venue. The training must be undertaken by staff within 3 months of employment. Licensees are responsible for ensuring that all staff involved in gaming duties or tasks have the appropriate certification. Penalties apply for licensees who fail to comply.
It is a nationally recognised competency, and as such has only to be completed once however, you should endeavour to keep up with possible changes in the legislation by visiting the Business Queensland website.
We train RSG face-to-face and online by HD Video. Our current face-to-face training venue is at Palmwoods, on the Sunshine Coast of Queensland, easily accessible by train and bus. If you are new to the hospitality industry, and to gaming, we recommend the face-to-face option.
Are you interested in training with AIBI? Contact us today and we'll arrange a meeting.
It is mandatory for certain people involved in Queensland's liquor and gaming industries to have the appropriate certification in the responsible service of gambling (RSG).
The required certification in Queensland is a Statement of Attainment, issued on completion of the national training package competency Provide Responsible Gambling Services.
As a competency within a national training package, the Provide Responsible Gambling Services course, may only be delivered by a registered training organisation (RTO).
If you need to obtain an RSG Statement of Attainment for the first time, please contact your nearest RTO to become certified in Provide Responsible Gambling Services. Once obtained, this certification does not expire.
If you (or your staff) completed RSG training prior to 30 June 2013, your OLGR-approved RSG certificate will expire 3 years from the date of issue.
However, as the former OLGR-sanctioned RSG course included the national training package competency, you may have also been issued the Statement of Attainment in Provide Responsible Gambling Services at the same time. Please check your records, then see below.
A Statement of Attainment does not expire once obtained, even though the code identifying this course (currently, SITHGAM001) regularly changes. This means that if you hold a Statement of Attainment for Provide Responsible Gambling Services from anytime in the past, it remains current irrespective of the course code.
If you did not receive a Statement of Attainment in Provide Responsible Gambling Services at that time, prior to your OLGR certificate expiring you must complete the national training package competency, Provide Responsible Gambling Services. Please contact your nearest RTO in order to remain RSG certified.
Licensees are responsible for ensuring that all staff involved in gaming duties or tasks have the appropriate certification. Penalties apply for licensees who fail to comply.
People who carry out gaming duties or gaming tasks within a licensed club or hotel must complete RSG training within 3 months of starting employment. These include:
Staff are performing a gaming duty or task if they:
All licensees are required to keep an up-to-date training register that contains:
This register must be made available at the premises for inspection by an OLGR compliance officer or Queensland Police Service officers.
Licences for gaming industry employees The Office of Liquor and Gaming Regulation (OLGR) is responsible for issuing approvals and licences to individuals...
Top 100 Online Casinos Of 2021 Welcome to Top 100 Casinos, a website that provides you with information on the best online casinos 2021. Here, you will...
Wind creek casino online gaming Wind Creek Casino launches Pala Interactive powered Online Gaming Platform in Pennsylvania ATMORE, Ala. , Aug. 6, 2020...
Safe and Secure Online Casinos 2021 When choosing an online casino one of the most important things is that it's safe to play on. Here we've recommended...
The gaming warehouse holland, disc traders The gaming warehouse holland Visit a razerstore near you to check out the latest technology in gaming. Immerse...